Trusted By 1600 Governments

Over 1600 local governments, state agencies, special districts, and schools use OpenGov’s cloud-based software to modernize procurement, permitting & licensing, asset management, reporting, and financial management.

Jackson, TN

May 16, 2023

“OpenGov not only has the things we need to meet our functionality needs, in terms of the nuts and bolts of the permitting process, but also that storytelling component… it’s important to us that residents can see why we brought our permitting process online… When our Building Department showed the State inspector the types of reports we could capture, he was very impressed. He said it could be a model for the state.”

Avatar for Lauren Kirk, CIO
Lauren Kirk, CIO

Plano, TX

May 10, 2023

“OpenGov has been willing to make sure we can continue to press the software and really be on the front end of how we can utilize it. I think there’s an understanding between our organization and OpenGov that there’s value to the greater community when we can do that. So, it’s been very refreshing.”

Avatar for David Angeles — Assistant Director, Parks Department
David Angeles — Assistant Director, Parks Department

Multnomah County, OR

April 25, 2023

“Cartegraph is less expensive and way easier to use, implement, and update.”

Avatar for Chet Hagen, Asset Management Program Manager
Chet Hagen, Asset Management Program Manager

Arlington, TX

April 25, 2023

“Automation Manager is my absolute favorite feature. It allows you to set up automated workflow processes through triggers that are followed by actions to create a more effective, accurate, & efficient system.”

Avatar for Leah Jackson, Information Services Coordinator
Leah Jackson, Information Services Coordinator

Sun Prairie, WI

April 24, 2023

“We cut down manual processes that were 20-30 years old to only 10% of what they were before… Hundreds and hundreds and hundreds of hours have been saved in conducting business processes… We had a front office staff who transitioned from a receptionist role to more of a financial specialist role. So much of their time was freed up that they had a career progression to move over to finance.”

Avatar for Donald McDermott, IT Director
Donald McDermott, IT Director

Lexington, MA

April 24, 2023

“The software is intuitive enough that you can pick up on it quickly, even though it is a big powerful tool. It is amazing how flexible it is, considering how powerful it is.”

Avatar for Jessica Malafeew, IT Project Manager
Jessica Malafeew, IT Project Manager

Pasco, WA

April 24, 2023

“Customer service is first and foremost… it is one of our highest priorities and has a lot to do with accountability which is why we made the move to OpenGov.”

Avatar for Angela Pashon, Assistant City Manager
Angela Pashon, Assistant City Manager

Buffalo Grove, IL

February 25, 2023

“We have been very pleased with the overall experience. Cartegraph’s customer service is very good, and they are just as invested in your success as you are.”

Avatar for Mike Skibbe, Director of Public Works
Mike Skibbe, Director of Public Works

Pittsburgh, PA

November 25, 2022

“As an administrator, one of the biggest benefits is the flexibility and customization that Cartegraph allows and supports to use the system to its full potential to meet business needs.”

Avatar for Matthew Jacob, Senior Enterprise Applications Administrator
Matthew Jacob, Senior Enterprise Applications Administrator

Cobb County, GA

July 25, 2022

“Cartegraph is the best asset management software… I like everything about this software. I can’t think of anything I like the least.”

Avatar for Nadine Bennett-Darby, GIS Solutions Analyst
Nadine Bennett-Darby, GIS Solutions Analyst
Government Software Reviews

Real Reviews From Real Customers

"Best software implementation I have ever experienced in local government"

"It has been, hands down, by far the best software implementation that I have experienced in my sixteen years in local government. This product didn't just provide a new permitting platform, it significantly improved our operations and lessened the time necessary to review permits for our customers. It dramatically increased the number of online permit applications we receive, and resulted in a 10x increase in the number of electronic payments."

Dan R.
Assistant City Manager — Government Administration, 201-500 employees

"A transformative product for our Organization."

"It is a product that is concerned about the user experience and the simplicity of the design and customer interface help drive its use and adoption. The visual workflow tells customers and employees exactly where a permit is in the review process, and the ease of configuring new forms and making tweaks to the workflow allows us to continually improve the customer experience and our reviews."

Verified User
Government Administration — Mid-Market(51-1000 emp.)

"Best software implementation I have ever experienced in local government"

"This software has allowed us to go completely paperless, has streamlined the permitting process, cut down on foot traffic into the office as well as phone calls checking on the status of permits. Customer Service has been very good, always quick to respond."

Dan R.
Assistant City Manager — Government Administration, 201-500 employees

"Asset Management that works."

"Administrators can easily create and customize assets, end users can easily log their time, obtain detailed information and attach inspection/asset pictures. The ability to utilize automation is another favorite of ours.”

Verified User
Government Admin — Mid-Market(51-1000 emp.)

"OpenGov is one of the most useful software purchases we've made!"

"OpenGov staff are amazing. They are responsive, creative problem solvers, and care about their customers. We are implementing several of their products and their project managers are communicative, organized, and I never have to ask anything, they are always one step ahead of me."

Nicole G.
IT Administrator — Mid-Market(51-1000 emp.)

"Rock solid implementation methodology sets OpenGov apart!"

"OpenGov's project team and the product itself enabled the City budget to easily move to the 21st century. In addition, with their help the City was able to get the 2021 budget done in record time with high user acceptance from department heads. The project team also was careful to explore many of the other compelling features of OpenGov, even if deploying those will come in this year. Specifically, Open Town Hall, Stories and the Transparency Portal are compelling for engaging constituents and building trust with citizens."

Merrell B.
Treasurer — Government Administration, 201-500 employees

"Best e-Procurement platform period."

"I love the enthusiasm everyone in the Procurement module exhibit. You are all ready, willing, and able to help us be as successful as possible."

Nicole G.
IT Administrator — Mid-Market(51-1000 emp.)

"The sky is the limit on what data can be collected."

“They are very responsive to our needs and problems. This program has worked out great for us and continues to help us communicate our story.”

Tom M.
Village Forester — Government Administration, 201-500 employees