Four Ways Any Government Can Benefit From OpenGov

On May 17th, I was joined by three of our wonderful customers who shared their successes with OpenGov.  Here are just a few takeaways from that conversation:

1. Hot topics in your town make for great OpenGov Reports.

Brian Dehner, the City Administrator of Edgewood Kentucky, shared how one of the city’s most popular reports stemmed from concerns shared at a Council meeting. Citizens were upset at the high rate of speeds cars were driving in the community. The police chief listened and began to track the speed information on streets and create a report on his computer. By taking the information an old static report found on a computer, and uploading it to OpenGov, the information became much more useful.  Now, citizens can view the public report anytime they want to understand the actual activity on their streets.

2. Don’t just put the data up; use reports to tell a story.

Andrew McCreery, Director of Finance in Mt. Lebanon, Pennsylvania shared how he utilizes OpenGov during his Commission meetings. “Mt. Lebanon has over 13,000 street trees,” he said, “and we spent over $850,000 last year on tree maintenance.” Particularly during the challenging time of the Emerald Ash Borer, Andrew needed to demonstrate how Mt. Lebanon was spending money to protect the green space in their community. It took only 5 minutes to create an immensely useful report with more than 10 saved views.  During the meeting, he used the views to tell a story and help all stakeholders understand how the public funds were being spent to preserve their community.

3. Create an internal network of OpenGov users.

Connie Maxwell, Director of Special Budget and Projects in Burnet, Texas, has been very proactive about sharing information with all stakeholders. With OpenGov Intelligence, she is able to create and use an unlimited amount of reports, and she has taken advantage of this to the full extent. To date, Connie has created over 25 reports, and only two of those are public. But that doesn’t mean she isn’t sharing information, in fact, Burnet’s platform has 24 unique users who log into OpenGov and are able to easily access and understand pertinent information. Some of the many unique reports Connie shares include Cash & Investment Report, Airport Reports, Electric Department Reports and Payroll Analysis.

4. The bottom line is, our customers are using OpenGov in extremely innovative ways to solve problems and make a difference in their communities.  If you are using OpenGov in an innovative way- share your story with me so I can get the word out!  Or, if you’re interested in learning more about how you can put OpenGov to work for you, send me an email at .  I love learning from and educating customers and non-customers alike!

PS, If you’d like to hear it from the source, you can watch the recorded webinar here.  Also, I hope you’ll join me for our June webinar on Budgeting. Click  here to register and join me on June 29th!



Rebecca Lewis is the OpenGov Training Lead and has spent the last 9 years in various forms of public service. Prior to training customers at OpenGov, she coached and developed teachers at Teach for America. She received her MPA from New York University and BA from Michigan State University.

Category: Product Advice

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