New Haven Opens Up Government During Challenging Fiscal Times

October 30, 2014 – OpenGov

New Haven, Connecticut is home to a diverse constituency of 130,000 residents who take great pride in their city’s iconic history, rich culture and vibrant community life. As one of America’s oldest college towns (founded in 1638), New Haven is rapidly transforming into a hub for theater, dining, culture and recreation, and was recently named one of America’s best small cities on the rise in 2014.

Behind the scenes, the city’s recently-elected mayor, Toni Harp, along with the Board of Alders (city council) and city administrators have been hard at work ensuring New Haven continues to attract business, foster a strong community and pursue a robust economic redevelopment agenda. Amidst an anemic economic recovery and the city’s rising long-term pension and medical obligations, however, managing the city’s continued growth and revitalization is no easy task.

Learn how OpenGov partnered with New Haven to:

  • Streamline management reporting, saving one department at least $25,000 a year in staff time alone.

  • Communicate budget priorities to internal and external stakeholders, including a controversial property tax increase.

  • Deliver on a promise to conduct open, inclusive government.

  • Build trust between city administrators and the community.

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Category: Customer Story