Using the power of data to drive fact-based city council decisions that generate big impact

March 16, 2018 – OpenGov

How many times has a council member raised a concern based on an assumption or feeling? Without a way to access data on the spot, many cities have to resort to the “I’ll get back to you” approach -- which causes unnecessary delays and simply is inefficient. Without easy access to data, even discussions around important issues can get sidetracked.

This was a common scenario for the City of Edgewood, Kentucky.

So what happens when you decide to use an open platform to improve decision making? A leader in the Open Impact movement -- where governments are using open platforms, modern budgeting and a focus on performance to drive effectiveness and accountability for greater impact -- Edgewood uses OpenGov to help make data-driven decisions.

By being able to present data -- the actual facts and figures -- on the spot during council meetings, Edgewood City Administrative Officer Brian Dehner has been able to facilitate focused discussions, respond to concerns by council members with data, and that has led to better decisions that drive true impact for the community.

By focusing on using data to inform discussions and decisions, they have been able to overcome objections to a proposed increase in real estate taxes and with the added revenue, were able to hire four firefighters to keep response times to a minimum -- making a true difference in the lives of those they serve.

Watch this short video of Brian Dehner as he shares his story on how open platforms have shifted how Edgewood makes decisions.


Category: Customer Story , GovTech