Washougal Delivers on Strategic Goals by Enhancing Financial Transparency

Washougal, Washington is a tight-knit community situated along the Columbia River, roughly 25 miles from Portland, Oregon. Residents enjoy the city’s small town charm and proximity to Mount Hood and other natural treasures within the Columbia River Gorge, while also remaining commuting distance from Portland, the area’s major economic hub.

In early 2013, Washougal city leaders adopted a new strategic plan that aimed to improve communication and foster greater participation among the town’s 14,000+ residents. After a decade of double-digit growth brought an influx of new residents, the city’s newly minted strategic plain aimed, in part, to maintain the town’s sense of community and preserve its “small town feel.”

According to Washougal Lead Accountant Meagan Morris, achieving greater financial transparency was central to the city’s communication efforts. “We’re government, we’re by the people and for the people, so we want to be as transparent as possible with the city’s finances,” she explained.

Read this case study to learn how Washougal leaders:

  • Improved citizen communications through the use of new cloud-based tools for local government
  • Adopted a new budget platform to explain planned utility rate increases with residents
  • Saved finance team time preparing reports and the annual budget submittal
  • Made city data easier to access, which helped to inform important management decisions


Read Case Study

Category: Customer Story

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