Comcate
Increase Transparency with Resident Engagement Software
CONNECT WITH YOUR CITIZENS. IMPROVE YOUR COMMUNITY.
Citizens expect clarity, responsiveness, and convenience when they connect with your local government. Keep your residents in the know, operations flowing smoothly, and infrastructure in tip-top shape by pairing OpenGov’s high-performance software with Comcate’s community-driven communication tool.
The Ultimate Resident Engagement Tool
Give your citizens the seamless, consumer-quality experience they’ve been asking for. Using a smartphone or computer, residents can use the Comcate citizen engagement app to notify your team of non-emergency issues—such as potholes and streetlight outages—or find information on community services and events.
Streamline Maintenance Workflows
Citizen requests are instantly routed and passed into the OpenGov Cloud through a two-way integration. Leveraging the web app, your team can respond to requests on the go while tracking labor hours and equipment usage. Back at the office, increase productivity and plan ahead by further analyzing your operational data.
Exceed Expectations and Stay Connected.
Tighten feedback loops and build trust with residents using custom notifications through the citizen engagement app. Once a maintenance request is submitted, citizens know what’s happening every step of the way and can check the status of their request at any time.