Case Study
The tidiest part of the City of Anderson, SC, is how it collects its garbage. Here’s why.
Every morning, five garbage trucks leave the City’s Sanitation Department and embark on their daily routes. Each truck carries an operator and crew worker, who ensure that all 12,370 garbage carts throughout the City receive weekly service.
Until recently, there was a significant disparity in route distribution. This was primarily due to the concentration of new residential development within the existing Monday garbage route. This led to Monday and Tuesday overtime for drivers, resulting in a notable excess of over 1,000 carts collected on Mondays compared to Wednesdays
“We needed a way to redistribute the routes because garbage collection had become inefficient,” said Adam Cromer with the City’s Public Works Division.
The Sanitation Department considered hiring a consultant specializing in route optimization. The consultant would conduct an in-depth study and provide a solution to balance the workload. The catch? The study would take months to complete and cost upwards of $20,000.
Fortunately, Public Works staff from the City came up with an innovative solution that was both faster and free of charge. Using OpenGov Asset Management and Permitting & Licensing, Cromer and Conwell manipulated existing data to create optimized garbage routes for the next five years.
Customer Results
Saved $20k with Automated Asset Management Data
Reduced Over Time Hours by Balancing Garbage Routes
Collaborated with Planning Department to Anticipate Development
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