Burlington, VT, is a vibrant city located on the eastern shore of Lake Champlain. Home to the University of Vermont and Champlain College, the City has a youthful and progressive atmosphere, buzzing with live-music venues, craft breweries, and art galleries.
Vibrancy is a good thing for small cities, and Burlington is experiencing significant growth and development, with new businesses and residents flocking to the area. Yet growth brings the challenge of the “missing middle” where skyrocketing housing prices make it difficult for residents whose work buoys communities – teachers and small business owners and their employees – to find affordable homes in the city they serve.
The City is rising to the challenge with a range of innovative policies and initiatives, like implementing inclusionary zoning policies. By leveraging digital-first options such as OpenGov Permitting & Licensing, the City is adding efficiency and convenience to the permitting process, which encourages developers to apply for multiple permits, and reduced approval wait times.
Burlington is also working to digitize the process for local businesses to submit monthly gross tax receipts. The idea is to continue evolving a “digital first” approach by offering more digital touch points to the citizens of Burlington, whether that be for tax payments, permits, dog licenses, or more.
“We are literally transforming the way residents interact with the City in a digital manner.”
Scot Barker, Chief Innovation Officer, Burlington, VT
65% of Entertainment Licenses Renewed Ahead of Schedule
>50% of all Rental Registration Licenses Renewed Ahead of Schedule
Ensures Inclusive Business Practices with Online Permit Submissions
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