Colorado’s West Metro Fire District Receives Accolades for Driving Financial Transparency

What prompted you to choose a transparency solution?

A U.S. Public Interest Research Group (U.S. PIRG) report from May 2017 noted that transparency practices in special districts across the country were significantly lacking, particularly in the availability of online financial information or budget data. West Metro stands out for our unique desire to provide financial transparency that empowers decision makers and the public while also improving internal efficiency. More than anything, we want to be able to tell our citizens that we’re being good stewards of their dollars.

How has OpenGov helped you achieve transparency?

West Metro Fire established its OpenGov transparency portal to show area residents how the organization efficiently uses taxpayers’ dollars to provide lifesaving services. Just a click of a button is all it takes to connect the public and our staff to detailed and meaningful information. The public-facing site is easy to navigate and easy to understand. Visitors can find answers to often-asked questions about the district’s budget–not just spreadsheets, expense, and revenue reports.

The ability to drill down into the district’s financials in OpenGov offers the opportunity for users to access detailed or high-level information.

Keeping information fresh and relevant, West Metro Fire Rescue uses OpenGov to provide monthly financials in accessible visuals.

“OpenGov is so user-friendly and any data can be converted into maps or graphs, which people like to see. The public and internal departments can jump on our website and look at our dollars in an understandable format, which has tremendously improved our transparency for the district as a whole.”
Glenda Aragon, Finance Director, West Metro District

West Metro Fire Rescue’s captains use OpenGov to answer questions about individual transactions on demand.

What other benefits have you seen from the OpenGov solution?

Our Board of Directors has also benefitted. They have access to an online financial summary that can be reviewed at any time. It has also helped with presentations. Before OpenGov, I would have to research the numbers and respond to questions at a later date. Now at the touch of a button, I can tell them where a dollar amount is coming from. We’re also planning to expand our OpenGov usage to non-financial data so citizens can track and analyze geographic information about call locations, issued permits, and other emergency fire services.

What has it done for your staff?

Prior to implementing OpenGov, we relied on static PDF reports, which required substantial manual effort to produce. Utilizing OpenGov cut staff time by 80%. Where it took us four hours, it’s now taking us 30 minutes to upload General Ledger information and generate reports from the system.

Internal payroll systems were also complicated and time consuming. Previously, we used four different systems to analyze data for each employee. OpenGov allows us to use just one. Staff can import data from an Excel or CSV file and easily view employee information without checking multiple sources. It pulls it all together for us.