Converse County, Wyoming Navigates Boom and Bust Cycles with Fiscal Transparency through OpenGov
POPULATION: 14,000 | AGENCY TYPE: County | ANNUAL BUDGET: $45 Million
Converse County created the custom Sales Tax by Sector report, to illustrate the changing dynamics of economic activity before, during, and following the oil boom.
Consequently, the policy makers who viewed a bust as inevitable substantially funded the County’s reserve fund while also investing in strained citizen services, but they struggled to explain to the public their rationale for saving versus spending. The substantial state, and national publicity surrounding the region’s energy boom also generated a slew of new requests for information regarding the revenue from the public and the media.
A Bust Leaves Residents Questioning County’s Fiscal Management
In late 2014, a “bust” period began with declining oil prices and new environmental regulations. The County’s unemployment rate doubled, and its tax revenues plummeted. As public officials were left to fund core services with a drastically reduced budget, citizens and the media critically questioned how the County managed the revenues of the boom.
“There had to be a better way to tell the story of the boom and to show citizens how the County was using hard-earned tax dollars to repair roads, upgrade schools, and encourage inclusive economic growth. We wanted a way to demonstrate both how the oil boom impacted public finances and that we were putting their money to good use,” Schell and Deputy Treasurer Kim Hiser have since written.
OpenGov Allows Residents to Connect Fiscal Mechanics to Boom and Bust Cycles
To better educate the public on Converse County’s unique budget story, Schell introduced the OpenGov Smart Government PlatformTM. The web-based platform provided a solution for proactive information sharing with on-demand access to the County’s financial information, even down to transaction-level detail. For instance, in response to public concerns about whether the county was experiencing a significant increase in delinquent tax accounts amid the bust, the County published a report showing that delinquent tax levels had risen only slightly, even during the downturn. It also presented saved views, such as Spending by County Department, dating back to 2006-07, which allowed visitors to visually see changes over time.
Anyone has the ability to drill down and visualize specific revenue sources on demand.
“For the first time, interested citizens could see the visual, interactive story of how the oil boom affected County finances, including what revenue came in and where it went,” Schell and Hiser said. “They could see that although revenues doubled, so did the costs of maintaining roads, retaining employees, housing additional prisoners, and combating higher crime.”
Journalists, too, gained instant access not just to the financials, but the story behind them. Time-consuming records requests dropped, saving valuable staff resources. In fact, editors from the Casper Star-Tribune publicly thanked County staff for implementing the OpenGov platform, calling it a solution for a “new era of transparency and accountability.”
By partnering with OpenGov, Converse County was able to effectively articulate and illustrate the real-life dynamics of the budgeting process to residents and non-financial staff. “We use OpenGov to explain why we can’t just spend” during boom times Schell explained. “All of a sudden, we could put the visuals in front of people. That helped articulate the story.”