About Oakland Park
Oakland Park, Florida has enjoyed a successful revitalization that was the result of a ten-year planning and reinvestment effort. The initiative yielded a pedestrian-friendly downtown, new family-friendly housing options, palm tree-lined green spaces, and new cultural and recreation offerings, from outdoor concerts to a vibrant culinary arts district.
City Clerk Renee Shrout spearheaded a website redesign to align with the City’s visible commitment to customer service and citizen engagement. As part of this online update, Assistant Director of Financial Services & ITS Andrew Thompson wanted to make the City’s finances more transparent and accessible.
To facilitate broader online information access, Oakland Park adopted the OpenGov Cloud™, enabling their citizens and city employees to interact and engage in more meaningful ways.
On-Demand Data for City Staff
OpenGov provides the City’s staff and managers with the tools they need to access real-time data anytime, on any device.
Faster Internal Reporting
Oakland Park’s managers are able to gather data across multiple funds in a few clicks, instead of pulling manual reports from a legacy accounting system.
Stronger Citizen Engagement
OpenGov makes financial data accessible and easily-understood for residents.
Oakland Park revitalized its online presence with new website and OpenGov Transparency portal, which helps communicate the city’s finances to stakeholders
Oakland Park’s Smooth OpenGov Implementation
After deciding to implement the OpenGov platform, Thompson provided the OpenGov’s Customer Success team with Oakland Park’s general ledger data and Chart of Accounts. OpenGov used this information to build the City’s unique platform in just three days. “The OpenGov implementation was simple and painless,” Thompson said. “We timed the release of [our OpenGov Transparency portal] to the website launch and it worked really well. I think having the budget data in an interactive format on the new site is a great feature for our residents.”
Thompson noted that increasing transparency with respect to municipal financial data is becoming more common in Florida and beyond. “It is becoming more of a priority, especially now that new technologies are enabling governments to do this without burdening IT and other staff,” he said.
The City uses Saved Views to bookmark answers to common questions, making it easier to access information.
OpenGov Enhances Internal Efficiency
In addition to providing current and easily-accessible information to the City’s residents through OpenGov, Thompson also noted the platform’s immediate benefits to the City’s internal staff. “In a couple of clicks on my phone, tablet, or computer, I can see how much we’re spending on repair and maintenance across all funds this year, and compare that amount to the past several years. Before it would take much more time to pull that data from my accounting system.”
OpenGov provides the city’s staff with on-demand access to critical information in just a few clips.
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