To manage California’s rising healthcare costs and aging population, stakeholders from academics to legislators to hospital and association staff needed easy access to reliable financial data to inform decisions and improve operational efficiency.
A cloud solution that makes data easily accessible, visualized, and transparent—while offering the flexibility for stakeholders to quickly drill down to the unique details required for analysis and decision making.
California’s Office of Statewide Health Planning and Development (OSHPD) collects and disseminates information about California’s healthcare infrastructure. It monitors the construction, renovation, and safety of hospitals and skilled nursing facilities. Part of OSHPD’s mission is to ensure quality healthcare through providing transparent financial information.
“Without data, decision-makers are pretty much blind to what’s going on. With OpenGov, they can ask and answer questions right from their desktops without a team of analysts with them.”
Robert P. David, Director, OSHPD
What led you to select a cloud solution?
Openness and transparency aren’t just buzzwords at OSHPD. We had been looking for a new, modern way to display data to make it interactive. We partnered with OpenGov to make hospital data easier to consume and more flexible for analysis. It was important for us to let people easily access and query data in the ways they want to, not in the way that we’ve determined they can. The Citizen Engagement solution of OpenGov Smart Government Cloud™ allows users to drill down into the unique details most relevant to their needs. As a result, OSHPD is using technology to be more innovative and customer service oriented and setting the standard for its data by making it easily accessible in an intuitive, digital format.
How did moving to a cloud platform change the way people use data?
Before OSHPD began publishing data through OpenGov, if a legislative staff person or an association representative wanted to examine hospital staffing levels, doing so required heavy analytical skill and technical capabilities to manipulate sizeable data files. Similarly, academics or reporters trying to untangle hospital spending would have to wade through dizzying spreadsheets and pivot tables that did not always function properly. If you have a table with thousands of columns in it and you would like to look at it by county or district, you can’t easily get a picture or quick analysis of what’s going on. Instead, OpenGov’s cloud-based platform provided the department with a way to be responsive and provide dependable data to many different users at both high and granular levels of detail. In OpenGov, it’s easy to make comparisons with the charts and graphs that are available. You can see a picture and then drill down for more information.