City of Fall River, MA, to Open Online Permit Portal with OpenGov to Improve Resident Experience

Looking to build its own online permitting portal, the City of Fall River, MA, wanted a modern solution that would fit all its needs. The City found the match in OpenGov, the leader in permitting and licensing software for local government.

Located just twenty minutes from Providence, the City of Fall River has consistently aimed at providing its residents with efficient local services. As the City embarked on its search for a new solution, it sought software that offered better customer service, timely delivery, and more streamlined processes. OpenGov Permitting & Licensing distinguished itself with its dedication to improving collaboration, its strong regional reputation, and its focus on customer service.

With the anticipated adoption of OpenGov Permitting & Licensing, Fall River projects a paradigm shift in the way local services operate. The change will uplift City operations by removing redundant processes and providing a seamless online interface. Moreover, this move could reduce operational timelines, ensuring swift and effective service delivery for residents.

The City of Fall River joins thousands of public sector organizations leveraging OpenGov to revolutionize work processes with cloud-based software designed specifically for the needs of government.

About OpenGov

OpenGov is the leader in modern cloud software for cities, counties, state agencies, school districts, and special districts. With a mission to power more effective and accountable government, OpenGov serves thousands of public sector leaders and their organizations. We are built exclusively for the unique budgeting and planning, accounting, permitting and licensing, procurement, and asset management needs of the public sector. The OpenGov Cloud makes organizations more collaborative and efficient, enabling best-in-class communication with stakeholders and your community.

Published: August 23, 2023