City of Greensburg, Pennsylvania, Advances Community with OpenGov Digital Permitting Software

When City of Greensburg, PA, electeds saw how a partnership with OpenGov, the leader in modern cloud ERP software for our nation’s cities, could advance their community and generate growth, they fast-tracked an investment in OpenGov Citizen Services.

A two-year evaluation of digital permitting software providers seemed stalled at the City, located southeast of Pittsburgh. But then a news article announced a partnership between OpenGov and the neighboring Town of Hempfield. The positive publicity and, more importantly, recognition of the software’s capabilities, convinced leaders that a technology investment would be a significant benefit to the City.

With OpenGov Citizen Services, Greensburg staff members will be able to process permits and licenses quickly thanks to a digital workflow that automatically moves approvals through departmental reviews. As approval times shrink, employees can focus on higher priority initiatives. Residents also benefit with an intuitive guide that walks them through a custom checklist of needed forms and fees. They will be able to draft, submit, and pay for licenses and permits online, any time of day and from anywhere. Plus, if needed, they can conveniently message reviewers without having to spend time calling or visiting City staff.

The City of Greensburg joins more than 1,000 public sector organizations leveraging OpenGov to revolutionize work processes with cloud-based software designed specifically for the needs of government.

About OpenGov

OpenGov is the leader in modern cloud ERP software for our nation’s cities, counties, and state agencies. On a mission to power more effective and accountable government, OpenGov serves more than 1,000 agencies across the U.S.  Built exclusively for the unique budgeting, financial management, and citizen services needs of the public sector, the OpenGov ERP Cloud makes organizations more collaborative, digitizes mission-critical processes, and enables best-in-class communication with stakeholders.

Published: February 17, 2022