City of Industry, CA, Grows Partnership with OpenGov to Offer New Online Permit Portal

Looking for a system that offered an online portal for permitting and supported improved collaboration between departments, the City of Industry, CA began a search for a new platform. After extensive research, it chose OpenGov, expanding its partnership to include digital services.

Located in Los Angeles County, the City of Industry is recognized for its commitment to efficiency and service quality. Yet the City was grappling with applications falling through due to manual routing and a time-consuming manual permitting process. OpenGov Permitting & Licensing emerged as the top choice, impressing the City with its superior user experience and the promise of integrated, streamlined processes.

As the City transitions to OpenGov Permitting & Licensing, it can anticipate a positive shift in its processes. By digitizing and centralizing permits such as Construction, Excavation, and Grading, the City expects to significantly improve operational efficiency. Further, the automated workflow and 24/7 self-service portal will not only enhance customer service but will also integrate seamlessly with current City solutions, including OpenGov’s Cartegraph Asset Management.

The City of Industry, CA joins thousands of public sector organizations leveraging OpenGov to revolutionize work processes with cloud-based software designed specifically for the needs of government.

About OpenGov

OpenGov is the leader in modern cloud software for cities, counties, state agencies, school districts, and special districts. With a mission to power more effective and accountable government, OpenGov serves thousands of public sector leaders and their organizations. We are built exclusively for the unique budgeting and planning, accounting, permitting and licensing, procurement, and asset management needs of the public sector. The OpenGov Cloud makes organizations more collaborative and efficient, enabling best-in-class communication with stakeholders and your community.

Published: August 28, 2023