Town of Rochester, Massachusetts, OpenGov Partner on Digital Permitting

A Town of Rochester, MA, supporter of digital permitting worked diligently—and ultimately succeeded—to bring a solution to the municipality through a partnership with OpenGov, the leader in modern cloud software for our nation’s cities.

This picturesque Town, located along the western border of Plymouth County, has a rich history that began with its incorporation in 1686. Although the Town is smaller—its population is less than 6,000—leaders recognized the impact OpenGov Citizen Services could bring.

With OpenGov Citizen Services, Town staff and residents will enjoy the convenience of online permitting and licensing. Using an intuitive online customer portal, residents can apply and pay for such items as building permits, pet licenses, business licenses, and more. The applications flow seamlessly from intake into reviews, drastically reducing approval times, a benefit to both Town staff and residents. This new process reduces calls and walk-in traffic as well as the need to use traditional mail to request a license, as has been the practice. 

The Town of Rochester joins more than 1,100 public sector organizations leveraging OpenGov to revolutionize work processes with cloud-based software designed specifically for the needs of government.

About OpenGov

OpenGov is the leader in modern cloud software for our nation’s cities, counties, and state agencies. On a mission to power more effective and accountable government, OpenGov serves more than 1,100 agencies across the U.S.  Built exclusively for the unique budgeting, procurement, and citizen services needs of the public sector, the OpenGov Cloud makes organizations more collaborative, digitizes mission-critical processes, and enables best-in-class communication with stakeholders.

Published: March 1, 2022