CITIZEN SERVICES

Accelerate Community Development Workflows

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PERMIT MANAGEMENT

Streamline Your Permitting Processes

Route, approve, and issue permits electronically
up to 5x faster than legacy systems.

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Flexible Workflow Routing

Create custom approval workflows with conditional fees, forms, and approval steps based on application data.

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Integrated Reporting

Report on any custom data object. Save, share, and export custom reports across team members and for external stakeholders.

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Automatic Fees

Automatically calculate fees with full-cycle revenue management integrated right into your platform. Let applicants pay with a credit card anytime, anywhere.

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Configurable Security Controls

Easy administrative controls for granular level security permissions with drag-and-drop configurations.

ELIMINATE PERMITTING INEFFICIENCIES

Streamline multi-department workflows

Flexibly customize internal workflows to streamline approvals across teams and departments. Let each submission flow electronically from intake to departmental reviews, automatically assigning to the next available employee. And ensure that no permit is ever issued before all required approvals are complete.

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ENABLE BETTER COLLABORATION

Approve with a click

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When it’s your turn to approve, it’s easy to make a decision with big, color-coded buttons. If something isn’t quite right, you can halt progress and send a message to the appropriate party for resolution. All activity is kept in one central place so nothing gets lost.

FIND KEY INSIGHTS

See who’s doing what

With approvals reports, you get a birds-eye view at all active approvals in your department. Easily see any unassigned or overdue work. If you need to manually reassign a workload to someone else, just click and type a new name right in the report. The new reviewer will automatically be notified.

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AUTOMATE LICENSE RENEWALS

Batch renew licenses by campaign

Renew

Streamline license renewals based on type and expiration date, so that staff members can focus on higher priority tasks. A user-friendly online renewal option for applicants means higher rates of compliance and more revenue for your community.

Citizen Services Capabilities In Depth

Serve

Provide more accessible online constituent services

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Inspect

Enable flexible, optimized inspections, routing, and scheduling

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Enforce

Streamline code enforcement and increase compliance

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Renew

Streamline the renewals process and increase compliance

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Ready to get started?

Get a Demo

Or call (650) 336-7167