CITIZEN SERVICES

Accelerate Community Development Workflows

Process
PERMIT MANAGEMENT

Streamline Your Permitting Processes

Route, approve, and issue permits electronically
up to 5x faster than legacy systems.

build-a-sustainable-process

Flexible Workflow Routing

Create custom approval workflows with conditional fees, forms, and approval steps based on application data.

product-og-intelligence

Integrated Reporting

Report on any custom data object. Save, share, and export custom reports across team members and for external stakeholders.

competitive-salary

Automatic Fees

Automatically calculate fees with full-cycle revenue management integrated right into your platform. Let applicants pay with a credit card anytime, anywhere.

authentication

Configurable Security Controls

Easy administrative controls for granular level security permissions with drag-and-drop configurations.

Drag-and-Drop Configuration

“The software has been incredibly easy to configure in comparison with our cumbersome legacy system. The drag-and-drop design makes it so easy to create workflows. It’s night and day difference.”

Paul Leedham, Chief Innovation Officer
Hudson, OH

Quality Professional Services

“When I inquired about OpenGov, it was simply a conversation around what do you need? And here’s what we can do. They were outstanding to work with from day one.”

Mike Horney, Development Services Manager
Kernersville, North Carolina

Read More

ELIMINATE PERMITTING INEFFICIENCIES

Streamline multi-department workflows

Flexibly customize internal workflows to streamline approvals across teams and departments. Let each submission flow electronically from intake to departmental reviews, automatically assigning to the next available employee. And ensure that no permit is ever issued before all required approvals are complete.

Process
ENABLE BETTER COLLABORATION

Approve with a click

Process

When it’s your turn to approve, it’s easy to make a decision with big, color-coded buttons. If something isn’t quite right, you can halt progress and send a message to the appropriate party for resolution. All activity is kept in one central place so nothing gets lost.

FIND KEY INSIGHTS

See who’s doing what

With approvals reports, you get a birds-eye view at all active approvals in your department. Easily see any unassigned or overdue work. If you need to manually reassign a workload to someone else, just click and type a new name right in the report. The new reviewer will automatically be notified.

Process
AUTOMATE LICENSE RENEWALS

Batch renew licenses by campaign

Renew

Streamline license renewals based on type and expiration date, so that staff members can focus on higher priority tasks. A user-friendly online renewal option for applicants means higher rates of compliance and more revenue for your community.

Citizen Services Capabilities In Depth

Serve

Provide more accessible online constituent services

Learn More

Inspect

Enable flexible, optimized inspections, routing, and scheduling

Learn More

Enforce

Streamline code enforcement and increase compliance

Learn More

Renew

Streamline the renewals process and increase compliance

Learn More

Ready to get started?

Get a Demo

Or call (650) 336-7167