Cloud » Financials » Utility Billing

Utility Billing

Utility Billing  with OpenGov Financials is feature-rich, allowing for billing of any utility, and flexible to the government’s billing and cash management needs.

Utility Billing Program

OpenGov Utility Billing Software

Combining simplicity and flexibility, OpenGov’s utility billing software provides the ability to bill any type of metered or unmetered service.

With our respected partners, you can setup either IVR texts or calls for notifications, including cut off notifications

Email or print bills, late notices, and cutoff notices, as well as scan, upload, and archive documents

Interfaces to many of the popular meter companies to allow the import of meter reads

Service orders can be produced and sent over email or printed

Online payment integration

Full Cash Receipts integration, allowing for payments to be instantly applied to customer accounts

Utility Billing and Cash Management

Online Bill Payment

Online Bill Payment allows utility users to make payments in a fully PCI compliant manner. Payments are immediately applied to the customer account and can be viewed by the customers and utility billing employees. Customers are also able to view their bill, make changes to their contact information, and look at their utility trends.

Other Features:
  • Direct integration to Utility Billing
  • Online ACH and credit card auto-draft signup
  • 2-year graphical usage history
  • Sign up for e-bills instead of paper bills
Utility Billing and Cash Management

Regulatory Compliance

Our utility billing software is designed to comply with specific regulatory requirements and standards that apply to government entities, such as rate structures, billing transparency, data privacy, and reporting obligations specific to government utilities. 

Customer Management

Financials provides a centralized database for managing customer accounts and information. Maintain customer records, track billing history, and handle account inquiries and changes effectively. Easily manage customer interactions, process payments, handle billing disputes, and issue notifications or alerts regarding billing updates or outstanding payments.

Reporting & Transparency

Our public utility billing software offers reporting and analytics features to provide insights into billing operations and financial performance. Generate various reports such as billing summaries, revenue analysis, delinquency reports, and consumption patterns. Easily monitor revenue collection, assess the effectiveness of billing strategies, identify billing discrepancies, and make informed decisions to improve billing efficiency and financial management.

“There seems to be a really good relationship going from sales to implementation to customer service... People within the organization are watching out for you."
Csilla Ludanyi
Finance Director — City of Nassau Bay, TX
Customer Centric Support

Experience a True

Many of today’s government financial systems lack real support and partnership. At OpenGov, we’re in this together. Leverage our over 500 years of collective government experience to ensure success before, during, and after implementation.

Drive real change and make a greater impact with these high-performance resources built for the important work of the public sector.

Watch Recording
On-Demand Webinars
Why Your Financial System May Be Letting You Down for Year-Round Budget Management
Download Ebook
The State Of Local Government Survey 2023
Read the Blog
Government Finance
Introducing the OpenGov ERP Cloud: The Only Full-Featured, Collaborative and Communicative Government ERP

Thousands of agencies trust OpenGov to power more effective and accountable government

frederick county logo
maricopa county logo
Start Your Journey to High-Performance Government