Cloud » Financials » Utility Billing
Utility Billing
Utility Billing with OpenGov Financials is feature-rich, allowing for billing of any utility, and flexible to the government’s billing and cash management needs.
OpenGov Utility Billing Software
Combining simplicity and flexibility, OpenGov’s utility billing software provides the ability to bill any type of metered or unmetered service.
With our respected partners, you can setup either IVR texts or calls for notifications, including cut off notifications
Email or print bills, late notices, and cutoff notices, as well as scan, upload, and archive documents
Interfaces to many of the popular meter companies to allow the import of meter reads
Service orders can be produced and sent over email or printed
Online payment integration
Full Cash Receipts integration, allowing for payments to be instantly applied to customer accounts
Online Bill Payment
Online Bill Payment allows utility users to make payments in a fully PCI compliant manner. Payments are immediately applied to the customer account and can be viewed by the customers and utility billing employees. Customers are also able to view their bill, make changes to their contact information, and look at their utility trends.
- Direct integration to Utility Billing
- Online ACH and credit card auto-draft signup
- 2-year graphical usage history
- Sign up for e-bills instead of paper bills
Regulatory Compliance
Our utility billing software is designed to comply with specific regulatory requirements and standards that apply to government entities, such as rate structures, billing transparency, data privacy, and reporting obligations specific to government utilities.
Financials provides a centralized database for managing customer accounts and information. Maintain customer records, track billing history, and handle account inquiries and changes effectively. Easily manage customer interactions, process payments, handle billing disputes, and issue notifications or alerts regarding billing updates or outstanding payments.
Our public utility billing software offers reporting and analytics features to provide insights into billing operations and financial performance. Generate various reports such as billing summaries, revenue analysis, delinquency reports, and consumption patterns. Easily monitor revenue collection, assess the effectiveness of billing strategies, identify billing discrepancies, and make informed decisions to improve billing efficiency and financial management.
Experience a True
Partnership
Many of today’s government financial systems lack real support and partnership. At OpenGov, we’re in this together. Leverage our over 500 years of collective government experience to ensure success before, during, and after implementation.
Drive real change and make a greater impact with these high-performance resources built for the important work of the public sector.