Permitting, Licensing and
Code Enforcement

Modernize your permitting processes to streamline operations and improve customer service.

Process and Track Permits with Unparalleled Ease

An all-in-one community development suite for permitting, licensing, inspections, and code enforcement.

  • OpenGov Permitting, Licensing, and Code Enforcement (PLC) gives you the power to manage all of your permitting and licensing operations without messy spreadsheets or cumbersome software.
  • With drag-and-drop technology to build workflows, fees, forms, and inspections, you have complete control over the entire process.
  • With powerful customer service tools, you can empower applicants to conduct government business from the convenience of their home or office.
plc-permitting-licensing-code-portal-screenshot

Process

Route, approve, and issue permits electronically up to 5x faster than legacy systems

Serve

Let applicants apply, pay for, track, and receive their permits or licenses online

Inspect

Manage schedules, access data, and conduct inspections in the field

Renew

Automate license renewals, track high-level progress, and enable online renewals

Permitting, Licensing and Code
Enforcement Use Cases

  • Business Licenses

  • Community Development Permits

  • Special Events

  • Short-term Rental Registration

  • Cannabis Licensing

  • Health Permits

Process applications up to 5x faster than with legacy systems.

Up to 85% more cost-effective than legacy systems

Over $2M Reallocated

“When I inquired about OpenGov PLC, it was simply a conversation around what do you need? and here’s what we can do. They were outstanding to work with from day one.”

Mike Horney, Development Services Manager
Kernersville, North Carolina

Modern Budgeting

“The software has been incredibly easy to configure in comparison with our cumbersome legacy system. The drag-and-drop design makes it so easy to create workflows. It’s night and day difference.”

Paul Leedham, Chief Innovation Officer
City of Hudson, OH

Streamline Multi-Department Workflows

Process Automation

Every record has a workflow where post-submission activity is recorded. Let each submission flow electronically from intake through departmental reviews, automatically assigning steps to the next available employee. Ensure that no permit is ever issued before all required approvals are complete.

Automated workflow for a building permit record

Help Your Customers Help Themselves

Constituent Service

The Storefront customer service portal allows you to educate constituents about service information and submission requirements. Applicants can draft and submit applications, pay fees online, and message reviewers.

Smart projects survey guides applicants step-by-step through the process, building their checklist of necessary forms and fees.

Simplify Inspection Scheduling and Site Visits

Inspection Management

When it’s time for an inspection, let applicants request dates online. Assign inspectors manually, or automatically. Save time during the inspection by recording results digitally from a tablet onsite. They’ll be immediately available within the platform, for staff and applicants.

Intelligent routing ensures inspectors maximize efficiency in their daily routes

Completely Automate License Renewals

Renew Licenses

Streamline the license renewal process to support improved compliance and internal efficiency. In a few easy steps, completely automate license renewals by type and renewal period, so staff members can focus on higher priority tasks.

Streamline licensing and increase compliance with batched campaign renewals.

Additional Features

  • GIS

    Explore your Esri ArcGIS maps in the platform to conduct spatial analysis around development operations

  • Online Payments

    Let applicants pay online via credit card or eCheck and receive direct deposits of permit revenue

  • Addressing

    Sync your master address table to bring parcel data into any permit application automatically

  • Accounting

    Automatically sync daily financial transactions to your accounting system

A Trusted Parter

  • Security

    Security

    OpenGov PLC works over HTTPS secure protocols to ensure all data is encrypted. Our cloud data centers are backed by best-in-class security.

  • Reliability

    Reliability

    Your data is automatically backed up in real-time, so you're never at risk of loss. We target 99.9% system uptime across a nationwide server network.

  • Access

    Access

    Access OpenGov PLC from any web browser on a computer or mobile device.

Related Resources

Ready to get started?

Or call (650) 336-7167