Professional Services

A Safe and Trusted Partner


Innovating for the Future of Government

Industry leading time-to-value

Led by former government administrators and enterprise software veterans, our sole focus is public sector technology innovation that helps our customers deliver better outcomes. We involve our customers deeply in developing our solutions so we solve the right problems and create lasting value

We help you deploy quickly (think weeks not months), get your whole team trained to use the solution, and stay with you for the long haul as you leverage OpenGov to drive better outcomes.

Easy Deployment

All You Need to Get Going

Our experts will make it easy for you: we help design your solution, get your data into the system, and project manage it all so things don’t stall and you can deploy quickly.

  • Solution design

    Solution architects with domain expertise map your current processes and workflows to OpenGov.

  • Project management

    Our project managers make sure there’s a plan that includes not just technology but also communication and change management, then they drive everyone on both sides to execute against it so you can start using the solution quickly.​

  • Loading data

    Data specialists help you load your datasets into OpenGov, and our integration team helps set up a process for ongoing updates. ​

Broad Adoption

Prioritizing your Success

Once you’re up and running, we support your team so you achieve full adoption across your agency and the public to get the most out of your OpenGov investment.

  • Personalized Training

    Our trainers develop curriculums and deliver onsite training to department heads and other users as needed.

  • OpenGov University

    Supplement initial training by selecting from a library of on-demand videos ranging from bite-sized lessons to full-length courses with subject certification.

  • Resource Center

    View product notes and documentation, how-to articles and frequently asked questions to find exactly what you need.

  • Webinars and Other Resources

    We run periodic webinars featuring our government finance experts and successful customers, teaching you how to use OpenGov in your everyday work.

Best Practice

Ongoing Success

Learn from the network of over 1,900 other governments using OpenGov and our team of in-house experts.

Timely Support

Our team is online during the week 9:00 AM - 5:00 PM Pacific, and ready to answer any question you may have about the product. With live chat, phone, and email support, there are plenty of ways to reach us.

Subject Matter Expertise

Find answers to your toughest questions by tapping our Government Finance Solutions team for their decades of government experience and knowledge.

Exclusive User Groups

Network with and learn from other OpenGov users in your region to tackle challenges and build your OpenGov skills.

Administration Services

Are you short on staff? We can take care of ongoing administration like chart of account configuration, transparency portal settings, report creation, and more as an added service.

Meet Our Team

We’re With You Every Step
of the Way

OpenGov is committed to providing solutions specifically
for the public sector.

“Many companies can do the tools and tech, however, it is rare to find a company like OpenGov who does so while staying in touch with its customers, truly listening to its customers’ needs, and adding the appropriate staffing at all levels of management and function to improve both the product offerings and the customers’ experiences.”

Lisa Desmarais, IT Director
County of Kenton, KY

“I am impressed by how OpenGov’s developers incorporate customer feedback into future product enhancements. It’s great to see how the product is built to meet government’s unique needs.”

Jay Winzenz, Finance Director
Eau Claire, WI

"As I had questions or ran into stumbling blocks, my Customer Success representatives were incredibly responsive, knowledgeable, and helpful. It was nearly always only a matter of minutes before I got help.”

Mona Brooks, Accountant
Loveland, CO

Ready to get started?

Contact sales or call (650) 336-7167.