What’s the 311?

How to Solve Resident Work Request Headaches—For Good

Angry residents? Frustrated staff?

Living in an on-demand culture means that residents want work done right away. But managing work requests can be tricky, leading to frustration among both staff and the community.

No matter where you are in your 311 journey, watch this webinar in partnership with Comcate to:

  • Get tips for responding quickly and efficiently to resident work requests—while reducing your overall workload
  • Leverage modern tools to do more with limited resources
  • Get concrete examples of how integrating a modern 311 system into your asset management platform helps address your specific needs


Picture of Jamie Birkett
Jamie Birkett

Solutions Engineer, OpenGov

Picture of Kolten Keeny
Kolten Keeny

SVP of Growth, Comcate


Picture of Tim Larson
Tim Larson

Sr Product Marketing Associate, OpenGov

Thousands of agencies trust OpenGov to power more effective and accountable government