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Customer Video
Rick Lunnemann, General Services Director
The city of Edgewood, Kentucky turned to OpenGov to make their procurement process more efficient. The results? A 2x increase in bids and 50% cost savings for city projects.
Brian Dehner, City Administrator: “We have an opportunity right now to break down our procurement process and find efficiencies and find improvements in it. I think that will make us better as an organization as we move forward.
One of the first projects we looked at in OpenGov was digital signage for our two parks. Normally, in our area, we’ll only have maybe one, two sign companies interested in a project like that. We put that project on our OpenGov Procurement platform, and we were able to attract more than half a dozen vendors.
As we went through the project, we found out, in getting those six bids back, we were able to cut that cost by more than 50 percent. So, just that first project, right out of the gate, we saw that savings and in theory it paid for the platform itself.”
Rick Lunnemann, General Services Director: “So, I think the OpenGov Procurement platform allows us to keep all of our projects organized. It makes it very easy, once the project is over, for a year or two years or five years, to be able to go back and find where all of the documents are. A lot of that work that I was doing, saving the documents to our server, is now taken care of through the procurement software.”
Dehner: “We can look at vendor analytics and find our who’s following our projects, who’s going to bid on those projects.”
Tom Dickman, Fire Chief: “One of the things that’s beneficial is the fact that we can answer a question a vendor might have and that same question be shared with all the vendors. It helps us to keep the continuity and consistency when we’re evaluating the bids.”
Lunneman: “We’re always looking to improve the services we provide. How can we do that? One way is through the OpenGov platform, through our bidding process becoming more transparent with our residents.”
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