Tuolumne County Increases Engagement and Submittals With OpenGov Procurement
"We're seeing more engagement online, and more submittals coming now that we have this 100% online process for submitting RFPs."
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Eric Erhardt, Assistant County Administrator: “As we worked through that process and saw the benefits of that user-friendly interface with OpenGov, we started looking at some other processes we were doing. The other software platform that we just recently engaged with is our procurement process.
We were using Word documents and Excel documents to try to track those contracts, and it was really a somewhat cumbersome and outdated process. We wanted one system where everything can flow through, and, again, where the public can see those bids or make those bids online, and everything is completely transparent through that process. We’re seeing more engagement online, and more submittals coming now that we have this 100% online process for submitting RFPs.
Within the first day, all of our vendors had signed up on the new platform. I’ve had some conversations with some of them already, and they really like the ability to submit their proposals online. And now the tracking of the contracts is much more streamlined, because we get those notifications saying that this contract is up for renewal. The other nice part is those that bid on contracts or RFPs can go online and see where they’re at in the status. They can see everybody that’s applied, and so we don’t have to do as many responses to PRAs anymore. We can easily just direct them to the website and all the information they’re looking for is publicly available right there online for them.
The possibilities of information sharing going across the board so when we want to take information out of Procurement, or if we want to take information out of Budgeting and fold it into our reports or our Stories, through OpenGov, it allows us to bring that information together and paint that picture for the community on what’s happening at the local level.”