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Eric Erhardt, Assistant County Administrator: “Once we implemented budgeting and planning, which was surprisingly an easy process, and saw the benefits of that user-friendly interface with OpenGov, we started looking at some other processes that we were doing and looking, at that time, for a new permitting system.
As we know, there’s a housing crisis throughout the state, so we want to try and do as much as we can, no matter how little, to make that process more efficient as we move forward. What we’re hoping is to help streamline the permitting process for the community, for our local contractors. It was the product itself that really sold it, because they saw how easy it was to use the product and the time it was saving for them as well.
We’re a large community, rough 2500 square miles, and so, contractors live all throughout the community, and so they would have to drive down to submit their plans. Now, they’ll be able to do that from their home office. So, we’re trying to make it easier for our community and our local contractors to help make the building process more efficient.
I’ve seen ideas that we have presented be implemented in updates of OpenGov that have come out over the years. They’re not just listening; they’re actually taking that information back and they’re developing it into their product to fit the needs of everybody that they serve. I’ve really been pleased with the amount of engagement and the feedback I get from OpenGov as well. So, it’s just been a fantastic relationship.”
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